Table of Contents
Rapid Response and Innovation: Negros Power’s Quick Response
Introduction: A New Era After Taking Over CENECO
After taking over the electricity distribution operations from CENECO in mid-2024, Negros Electric and Power Corporation (Negros Power) embarked on a massive rehabilitation and modernization plan across Negros Occidental. This comprehensive improvement program includes infrastructure upgrades, service restoration, and the deployment of innovative solutions to deliver reliable and responsive electricity. Among these innovations are quick response teams on motorbikes and mobile substations designed to minimize downtime during power issues. The recent incident at the Negosyo Center in Murcia is just one example of how these improvements are positively impacting service delivery.
Innovation in Action: Quick Response Teams on Motorbikes
Negros Power President and CEO Roel Z. Castro shares that the quick response teams equipped with motorbikes have transformed how electrical problems are handled. These agile teams can swiftly navigate through terrain and traffic, reaching the site in record time to troubleshoot and resolve power disruptions. Additionally, mobile substations allow for temporary power servicing while maintenance or repairs are in progress, preventing prolonged outages.
The Murcia Negosyo Center Incident: A Story of Swift Recovery
A recent power disruption at the Department of Trade and Industry’s Negosyo Center in Murcia tested the effectiveness of this approach. Upon reporting the issue, the quick response team was immediately dispatched to the location. Using their motorbikes for fast access, they arrived within minutes, quickly identified the fault, and performed necessary repairs. Power was restored in less than an hour, enabling the Negosyo Center to continue its crucial support services to local entrepreneurs without significant interruption.
This incident highlights Negros Power’s commitment to prompt service and reliability, ensuring that vital community and business operations remain uninterrupted.
Commitment Beyond Infrastructure
Roel Z. Castro emphasizes that these efforts are more than infrastructure upgrades—they embody a holistic approach focused on customer service excellence and sustainable power solutions. The combination of advanced technologies and dedicated personnel efforts exemplifies Negros Power’s pledge to provide “service beyond power.”
Conclusion: A Brighter, More Reliable Future
The quick and effective handling of the Murcia Negosyo Center issue underscores the benefits of Negros Power’s forward-thinking strategies after taking over CENECO’s operations. Through continued investment in modern equipment, innovative response teams, and customer-focused services, Negros Power is paving the way for a more reliable and resilient electricity distribution network across Negros Occidental, lighting the path for brighter days ahead for residents and businesses alike.
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